Effective Date: April 3, 2026
Welcome to Rep Clothes (“we”, “us”, or “our”). By accessing, browsing, or making a purchase on our website (“the Website”), you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General Terms
These Terms & Conditions apply to all visitors, users, and customers of the Website.
By using our Website or placing an order, you confirm that:
- You have read, understood, and agreed to these Terms
- You agree to comply with all applicable policies
- We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of any changes.
2. Product Information & Accuracy
We strive to ensure that all product descriptions, images, and specifications are accurate and up to date.
However, minor variations may occur due to:
- Production processes
- Lighting or screen display differences
- Manual measurements
Such variations are considered normal and do not constitute defects. In case of any significant discrepancy, we reserve the right to contact you before order fulfillment.
3. Orders & Payment
By placing an order, you agree that:
- All information provided is accurate and complete
- You are authorized to use the selected payment method
- Orders are subject to verification and acceptance
We reserve the right to:
- Refuse or cancel any order
- Limit purchase quantities
- Cancel orders due to suspected fraud, payment issues, or stock limitations
Order processing times may vary depending on availability and demand.
4. Shipping & Delivery
We provide worldwide shipping through trusted logistics partners.
Please note:
- Delivery times vary depending on destination and shipping method
- Customs procedures and potential delays are beyond our control
- Customers must provide accurate shipping information
- Orders returned due to incorrect details may incur additional shipping fees
- Tracking information will be provided once the order has been dispatched.
5. Returns & Refunds
Our Return & Refund Policy outlines the conditions for returns and exchanges.
Return Eligibility
Items must:
- Be unused and in original condition
- Include all original packaging and accessories
- Be accompanied by proof of purchase
Accepted Reasons
Returns are accepted only if:
- Incorrect item received
- Item arrives damaged or defective
- Significant discrepancy from description
Non-Accepted Reasons
Returns will not be accepted for:
- Change of mind
- Minor cosmetic variations
- Normal wear or improper use
Refund Process
Once the returned item is received and inspected:
- You will be notified of approval status
- Approved refunds will be issued to the original payment method
- Processing time: 3–7 business days
Return Shipping
- Customers are responsible for return shipping costs
- We cover shipping costs for approved exchanges
6. Order Cancellation
Orders may only be canceled before shipment.
Once an order has been shipped, it cannot be canceled and must follow the return policy if eligible.
7. Customer Responsibilities
Customers are responsible for:
- Reviewing product details before purchase
- Providing accurate contact and shipping information
- Proper use and maintenance of products
We are not responsible for damage caused by misuse or improper handling.
8. Customer Support
Our support team is available to assist with:
- Order inquiries
- Shipping updates
- After-sales service
If immediate assistance is unavailable, please contact us via email. We aim to respond within 24–48 business hours.
9. Limitation of Liability
To the maximum extent permitted by law, Rep Clothes shall not be liable for:
- Shipping delays or carrier-related issues
- Customs delays, duties, or fees
- Losses caused by incorrect customer-provided information
- Damage resulting from improper use
Our total liability shall not exceed the amount paid for the product.
10. Governing Terms
These Terms shall be governed and interpreted in accordance with applicable international e-commerce practices and relevant laws.
11. Acceptance of Terms
By using this Website, you acknowledge and agree to these Terms & Conditions.
If you do not agree, please discontinue use of the Website immediately.
12. Contact Us
If you have any questions regarding these Terms & Conditions:
- Website